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HOW IT WORKS Here at SorryGram we’ve worked hard to make it as easy as possible for you to send a top quality apology. The best part is you can be as creative as you want to give your SorryGram a unique flavor all its own. First, give us the details. We have a SorryGram Details form to get you started, which asks all the right questions. Be as specific as you’d like, or leave yourself a little wiggle room, it’s your call. With that information our fancy computers will auto-generate your URGENT SORRYGRAM, OFFICIAL CERTIFICATE OF SORRYNESS and APOLOGY ACCEPTANCE PROPOSAL. Review these important documents. Check for spelling errors, typos, etc., and make sure you’re satisfied with the information you’ve submitted. If everything looks good, you’re good to go. If you want to go back and make some changes, feel free. Review your options and approve. Every SorryGram comes loaded with options to help make each SorryGram unique. You can enable the SorryGram Doghouse (what is the Doghouse? - link) or add a small gift to accompany your SorryGram (Add-on Gifts? - link). It’s all quick and easy, and when you’re your done you can submit your Final Approval! Complete your order. Review your total, give us your payment info, and the confirmation email will be in your inbox in minutes. All of your specific info and access information will be included so you can start monitoring your SorryGram status immediately. The SorryGram will go out that day (depending on what time you order) or the next business day! Finally, wait for your apology to be accepted! Your recipient will receive all the information necessary to accept your apology at our website. If you enabled the Doghouse feature they’ll receive that information as well. We can’t guarantee they’ll accept your apology of course, but rest assured you’ve done your part. Best of luck!